Steffany Hancock
Office Coordinator and PA to the Directors
I was born in Gloucester and have always been a home bird. I ventured to London in my early twenties and lived there for three years to continue a career in the hospitality industry. To my disappointment it was just not for me, the rat race of busy London was a far cry from the beautiful boutique hotel I used to work for in the heart of Cheltenham.
What’s attracted you to work for RRA?
After returning home I found my feet again in the stunning grounds of Hartpury College and built up my PA and administration skills for seven years. It wasn’t until I started a young family of my own that I realised I needed a change, that’s when I discovered RRA Architects. I had a unique start and one I will never forget, as my first day working for RRA was the first day of national lockdown in March 2020. I found myself in a makeshift office in my spare bedroom, learning a new job completely from home via various teams calls and screen sharing. A whole new world to myself and many others, I had a one-year-old running around me, my fiancé also working from home continuously on calls in the garden, both of us tag teaming to look after our little one and debating who will be taking the dog out for our one walk each day. The support I received from the team at RRA architects was truly amazing and I felt so fortunate, and still do, to work for a company which truly has its staff at the heart of the company.
What’s your proudest moment in your working life?
One of my proudest career moments would be learning a new job in a new industry, one I had never worked in before; and all from home during a national lockdown. I have also always felt proud of my experience in London as I really pushed myself out of my comfort zone and certainly learnt a lot of life skills and made some incredible friends.
What are you most proud of doing or achieving in your life overall?
My proudest moment in my personal life is by far raising my little girl.
What do you hope people think about you?
I hope people like me for my kindness, honesty, sense of humour and my slight OCD tendencies with organisation!
